At Santiago Appliance Repair, accessible from our website, we prioritize your privacy. This Privacy Policy outlines the types of information we collect from users, how it is used, shared, and protected. By using our website or submitting a service request, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide when you contact us via phone or submit a service request through our call request form. This information includes your name, phone number, email address, and details related to your service request. Additionally, our website may use cookies or web beacons to collect non-personal browsing data to enhance your user experience.

Use of Your Information

The personal information we collect is used to communicate with you about your service inquiries and requests. By contacting us, you agree to allow Santiago Appliance Repair and our partners to contact you via phone, email, or text for service-related purposes. We may also use aggregated, non-personal data to improve our website design and services.

Information Sharing Practices

Your personal information may be shared with trusted partners who assist us in operating our website and conducting our business. These partners are obligated to keep your information confidential and secure. By using our services, you acknowledge that your information may be shared with our partners for operational and service needs.

Limitation of Liability

In the event of a dispute related to our website or services, users agree to waive their right to sue or take any legal action beyond direct negotiation with us. The maximum compensation for any claims, if justified, is limited to $100. Users also agree to bear their own legal fees and expenses in the event of a dispute.

Your Rights

If you wish to opt out of future communications or request access to your information, please contact us at (714) 500-8692. We will process your request as promptly as possible.

Security

We implement appropriate security measures to protect your personal information. However, no data transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

Santiago Appliance Repair reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and, where appropriate, notified to you by email.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns, please contact us directly at (714) 500-8692.